Our People: Franck Grosset-Janin, Head of PCO and Innovation Hubs, Kuoni Tumlare Congress
Franck Grosset-Janin, Head of PCO and Innovation Hubs, Kuoni Tumlare Congress
Franck Grosset-Janin
Head of PCO and Innovation Hubs,
Geneva, Switzerland,
Kuoni Tumlare Congress

Our People: Franck Grosset-Janin, Head of PCO and Innovation Hubs, Kuoni Tumlare Congress

Get to know what sets our people apart and how they put our values into action.

Head of PCO and Innovation Hubs, Franck Grosset-Janin shares how his role at Kuoni Tumlare Congress requires him to draw from his extensive expertise while also embracing the future.


Continuous Learning. Continuous Collaboration.

Building successful events has always been my main goal and I am still developing my skills today, particularly in this exciting period where we find ourselves re-inventing the industry.

That said, I also like to share my previous experiences with my colleagues and clients, bringing my expertise to new areas of growth and development.


Finding New Ways to Connect

Due to the pandemic we had to completely reshape our industry and find new ways to connect our congress participants to one another, whether in person or virtually.

This is my true motivation, to constantly think ahead to the future and brainstorm with the team, ask customers, and be curious about all the new digital tools and trends.

Put simply, it’s about working out the best way to offer the best possible service.

View out to sea from seaside town


Embracing Change through Trust and Support

At Kuoni Tumlare we have always embraced change (and we’ve been through quite a lot in the past few years).

Our top management has always been supportive through these transition periods and has believed in what we were doing. With this trust and support, we’re empowered to make key decisions and free to design new concepts.


Innovation is Everything

Without innovation our business would die – like any other. It is more relevant than ever to have teams working on new ideas and processes in order to continue bringing the best congress experiences to our clients. I am very proud to be part of the innovation hub and to contribute to the ongoing improvement of our business.

Congress hall with blue lights


ECER 2021: A Difficult Challenge with Amazing Results

Last year we were tasked with organising and delivering a virtual congress with over 40 parallel sessions running across a whole week for ECER 2021. Completing this requirement, and hosting a successful event was an incredible achievement bearing in mind the complexity of virtual management and the sheer scale of the event.

Small bookstore in London England with people leaving


London: A Melting Pot of Cultures, Nationalities and Languages

My favourite destination is London. I like the melting pot of cultures, nationalities, and languages which makes ideas and trends interesting and inspiring. I worked from the London office many years ago and still look back fondly at memories of exploring the city and visiting other cultural highlights across the UK.


Find out more about Kuoni Tumlare Congress here.