Our People: Nicolas Montet, Congress Manager, Kuoni Tumlare Congress
Embracing Diversity and Dynamic Challenges
I have been working with Kuoni Tumlare Congress in the Professional Congress Organiser (PCO) branch since 2016. Our goal is to assist our clients, mainly associations, in organising their congresses or conferences. Acting as consultants and partners, we rely on our expertise to deliver successful events.
In my current role as Congress Manager, effective communication and collaboration are essential, given the multitude of information shared among stakeholders. I enjoy this challenging environment that requires curiosity, adaptability, fortitude, leadership, and creativity.
This year, I am managing three congresses, ranging from 500 to 2,500 participants, collaborating with colleagues from Czech Republic, France, and Spain on a daily basis. I relish working in a multicultural environment, where diversity is evident among both people and tasks. It’s not rare to handle budgeting, marketing, logistics, registration, and programme creation within a single day.
In this dynamic setting, maintaining a daily routine is crucial. As a sports enthusiast and triathlete, I like to train before the office hours. I start my workday by tackling problem-solving tasks. Given my high activity level and screen sensitivity, I take short breaks every hour to stretch and follow the 20-20-20 rule for eye health. Every evening, I organise the upcoming day, striving to maintain a zero-inbox principle to stay organized and on top of tasks.
Crafting My Identity
Following my studies, I spent a decade working in various hotels, experiencing diverse cultures across Australia, Italy, and the USA. These experiences and the people I encountered along the way have profoundly influenced who I am today, fostering qualities such as open-mindedness, flexibility, patience, adaptability, and compassion.
An International Team
Yet, my goal was to organise larger-scale events and explore a different industry. Shortly thereafter, I was introduced to the field of PCO and joined Kuoni Tumlare Congress in Geneva, embarking on this amazing journey.
Kuoni Tumlare Congress has a strong footprint in Europe, serving most of its clients originating from this market. Additionally, we cater to clients from other regions worldwide, ensuring their events are seamlessly executed wherever they choose to host them. Working in such an international environment is personally rewarding and essential to me.
Partner First
I always strive for a win-win relationship with my clients, colleagues, and partners. Winning fosters trust and trust is the foundation of long-term collaboration.
Anticipation and negotiation play a key role in aligning everybody with their objectives and bridging the gap between reality and expectation.
I am amazed at how embracing a straightforward approach often leads to clarity, efficiency, and satisfaction, resulting in excellent collaboration and win-win outcomes.
Evolution and Recognition
I am particularly thankful for the guidance and support provided by Franck Grosset, our Head of PCO. Under his leadership, our team transitioned from junior to highly skilled and cohesive, adapting swiftly to our evolving industry. The learning curve has been substantial, marked by significant growth since I joined the company.
We seized the opportunity to develop our virtual and hybrid conferences. I will always remember my first hybrid conference in Valencia in 2022. We reached numerous milestones in implementing new technologies and services. Despite the challenges, the sense of achievement and gratitude was immense. Our innovative approach was astounding for most of the attendees. We received tremendous acclamation when we were invited onstage during the closing ceremony, a proud and unforgettable moment!
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